Why is India’s First Apple Store a Big Deal for Apple and the Indian Market?

Apple recently opened its first physical retail store in India, marking a significant milestone for the tech giant and the Indian market. India is one of the world’s largest and fastest-growing smartphone markets, with over 500 million smartphone users. Despite this, Apple has struggled to gain a significant foothold in the Indian market due to factors such as high import taxes and strong competition from local brands. However, the opening of India’s first Apple Store could change that. In this blog post, we’ll dive into why India’s first Apple Store is such a big deal, what it means for the future of Apple in India, and how it could impact the retail tech industry. So grab a cup of your favorite beverage and join us as we explore this exciting development.

Why is India a big market for smartphones?

With a population of over 1.4 billion people, more than 650 million of them use smartphones. This number is expected to continue growing in the coming years, with projections showing that India will roughly have 1132 million smartphone users by 2025.

How will the Apple Store help Apple tap into this market?

Despite the large market, Apple has struggled to make a significant impact in India due to factors such as high import taxes and strong competition from local brands. However, the opening of India’s first Apple Store is a game-changer. It allows Apple to provide a better customer experience, showcase its products, and potentially increase sales.

The Apple Store will also help the company tap into India’s large and growing middle class, which has been a key driver of smartphone adoption in the country. The store will offer a range of Apple products, including iPhones, iPads, Macs, and accessories. Additionally, it will provide a space for customers to learn about Apple’s products, ask questions, and get support from trained Apple staff.

According to a report by Counterpoint Research, Apple’s share of the Indian smartphone market was just 2% in 2020. However, with the opening of the Apple Store and the launch of new products tailored to the Indian market, such as the iPhone SE, Apple is well-positioned to increase its market share. In 2023 the future of Apple in India is expected to reach a good 5-6%, more after the opening of the store in BKC, Mumbai.  

Strengthening brand presence

The Apple Store is an opportunity for the company to showcase its products, create a unique customer experience, and engage with its customers in a more personal and meaningful way. It can also help Apple to establish itself as a premium brand in a market where price sensitivity is high.

A stronger brand presence can bring numerous benefits to Apple India, including increased customer loyalty, higher sales, and improved brand perception. By offering a physical space for customers to interact with Apple’s products and staff, the company can create a more immersive and memorable experience for customers. This can lead to increased brand loyalty and repeat purchases, as customers are more likely to choose Apple products over competitors. 

Similar Brand Strategies

In addition to Apple India, several other companies have benefited from having a physical presence in India. For example, Swedish furniture retailer IKEA opened its first store in Hyderabad in 2018 and has since expanded to other cities. The company has seen strong demand for its products in India, thanks in part to its physical stores and online presence. Similarly, Amazon has been investing heavily in its Indian operations, including expanding its network of warehouses and launching its range of products specifically for the Indian market.

By opening its first Apple Store in India, the company is signaling a long-term commitment to the market and its customers. This can help Apple India build a stronger brand presence in India, and position itself as a leading tech brand in the country. With a strong brand presence, Apple can create a loyal customer base that will continue to choose its products over competitors, leading to increased sales and revenue over the long term. 

Creating Jobs 

The impact of job creation on the local economy can be significant. By creating new jobs, Apple is helping to address the issue of unemployment in the country, which is a major concern. Additionally, the new jobs can provide opportunities for economic mobility, which can help to reduce poverty and inequality.

Several other companies have created jobs in India in recent years, including Amazon, Walmart, and Infosys. Amazon has announced plans to create one million new jobs in India by 2025, while Walmart-owned Flipkart has created thousands of new jobs in the e-commerce sector. Infosys, a leading IT services company, has also created thousands of new jobs in India in recent years.

Furthermore, the opening of India’s first Apple Store is not only a big deal for Apple, but also for India as a whole. With the creation of new jobs and the strengthening of its economic ties with a major global player, India stands to benefit from Apple’s investment in the country. Additionally, the establishment of the Apple Store in India can help to enhance the country’s reputation as a hub for innovation and technology.


The opening of Apple store India is a major development for the Indian market and a significant move for Apple. With the launch of its first iPhone store Mumbai and a second Apple store Bandra, it is tapping into one of the fastest-growing smartphone markets in the world.

By providing customers with a first-hand experience of its products and services, Apple is likely to enhance its brand reputation and build a strong customer base in India. With the growing demand for premium smartphones and the rise of the Indian middle class, the move is expected to give Apple a strong foothold in the country.

Therefore, the launch of Apple store India is a big deal, not only for Apple but also for the Indian market, and it will be interesting to see how this plays out in the years to come.

If you’re looking to enhance your brand’s reputation and build a strong customer base like Apple store India, consider partnering with us at 3MD. Our brand strategy consulting and brand strategy services can help you develop a comprehensive plan to achieve your business goals and stand out in the competitive market. Visit our website today to learn more.


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