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Do you want to change the way people look at your brand?

Control all the damages and make a space in the market with online reputation management

01

Monitor your reputation

If you already have online profiles, we observe various type of content and analyse your audience

02

Build your Social Media Presence

After a research on your product category, we chose which social media would suit your brand and build one accordingly

03

Delicately handle negative comments

We nullify the negative responses of the users with the positive comments for a better online reputation

04

Build on the positive reponses

With the help of differet profiles, we ensure to add good reviews for your brand that helps in building trust

05

Build a community

We ensure to build a space wherein the positive response is built up

06

Measure your results

We monitor your reviews and ratings to re-optimize the online presence

Online Reputation Management

Online reputation management is the practice of shaping the public perception of a brand, person, company or organisation, to influence the way people look at it and the image it emanates.

It is a known fact that people depend on a brands online presence, ratings and reviews to gauge whether they want to use their service or product.

ORM can help gain a customer’s loyalty.

Low ratings, bad reviews and the lack of a website or social media pages makes us doubt the brand’s credibility.

The Ripple Effect:

  • 58% of executives believe that online reputation management should be addressed, but only 15% actually do anything about it.
  • 84% of marketers believe that building trust will be the primary focus for marketing efforts in the future.
  • 4 on 5 people state that they have received advice via social media regarding what product or service to purchase.
  • 41% of companies that experienced a negative reputation event reported loss of brand value and revenue.

ORM is predominantly about establishing a bullet-proof reputation on the internet by creating as much of a good online presence as you can for your brand.

The Online Reputation Management campaign / work should not, as far as possible, reach the Cleaning stage i.e. the stage where damage control is required. Most companies use Online Reputation Management only when the damage has already occured. Online Reputation Management is not about damage control, it is about establishing online brand foundations.

3 Minds Digital is equipped with a bank of experience on how to keep your brand popular, your clients well looked after and your ratings high.

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