We monitor your reviews and ratings to re-optimize the online presence
Online reputation management is the practice of shaping the public perception of a brand, person, company or organisation, to influence the way people look at it and the image it emanates.
It is a known fact that people depend on a brands online presence, ratings and reviews to gauge whether they want to use their service or product.
Low ratings, bad reviews and the lack of a website or social media pages makes us doubt the brand’s credibility.
ORM is predominantly about establishing a bullet-proof reputation on the internet by creating as much of a good online presence as you can for your brand.
The Online Reputation Management campaign / work should not, as far as possible, reach the Cleaning stage i.e. the stage where damage control is required. Most companies use Online Reputation Management only when the damage has already occured. Online Reputation Management is not about damage control, it is about establishing online brand foundations.
3 Minds Digital is equipped with a bank of experience on how to keep your brand popular, your clients well looked after and your ratings high.