ORM is predominantly about establishing a bullet-proof reputation on the internet by creating as much of a good online presence as you can for your brand.
The Online Reputation Management campaign / work should not, as far as possible, reach the Cleaning stage i.e. the stage where damage control is required. Most companies use Online Reputation Management only when the damage has already occured. Online Reputation Management is not about damage control, it is about establishing online brand foundations.
3 Minds Digital is equipped with a bank of experience on how to keep your brand popular, your clients well looked after and your ratings high.